How to Fix QuickBooks Bank Error 185: Detailed Guide & Solutions

What is QuickBooks Bank Error 185?

QuickBooks Bank Error 185 is an error that occurs when QuickBooks cannot verify your bank account. This usually happens during the process of updating your bank information or downloading transactions. The error is typically caused by additional security requirements from your bank.

Symptoms of QuickBooks Bank Error 185

Recognizing the symptoms of Error 185 is essential for resolving it promptly. Here are some common signs:

• Error message 185 appears on your screen.
• QuickBooks fails to update your bank account.
• Issues downloading bank transactions.
• Repeated prompts for additional authentication.
• Slow or interrupted banking updates.

Identifying these symptoms early can help you address the problem quickly.

Causes of QuickBooks Bank Error 185

Understanding the root causes of this error is crucial for troubleshooting. Here are some common reasons why QuickBooks Bank Error 185 might occur:

1. Additional Authentication Required: Your bank requires additional security steps like a one-time password (OTP).
2. Security Changes at Bank: Changes in your bank’s security settings can trigger the error.
3. Outdated QuickBooks Version: Using an older version of QuickBooks may cause compatibility issues.
4. Incorrect Bank Credentials: Incorrect login credentials for your bank account.
5. Connection Issues: Problems with your internet connection or QuickBooks server.

Knowing these causes can help you pinpoint the exact issue and resolve it effectively.

How to Fix QuickBooks Bank Error 185

Here are some steps to fix QuickBooks Bank Error 185. Follow these steps carefully to resolve the error:

Step 1: Complete Additional Authentication

Your bank may require additional authentication to verify your account.

1. Open QuickBooks.
2. Go to the Banking menu.
3. Select the account with the error.
4. Follow the prompts to complete any additional authentication steps (e.g., entering an OTP or answering security questions).

Step 2: Verify Bank Credentials

Ensure that you are using the correct login credentials for your bank account.

1. Open QuickBooks.
2. Go to the Banking menu.
3. Select the account with the error.
4. Click on Edit Account Info.
5. Verify and update your bank login credentials if necessary.

Step 3: Update QuickBooks

Using the latest version of QuickBooks ensures compatibility with your bank’s server.

1. Open QuickBooks.
2. Go to the Help menu.
3. Select Update QuickBooks Desktop.
4. Click on Update Now.
5. Follow the prompts to complete the update.

Step 4: Check Internet Connection

Ensure your internet connection is stable and working properly.

1. Restart your modem and router.
2. Check your internet speed.
3. Make sure no other applications are consuming too much bandwidth.

Step 5: Refresh Bank Feeds

Refreshing the bank feeds can sometimes fix the issue.

1. Open QuickBooks.
2. Go to the Banking menu.
3. Select the account with the error.
4. Click on Update or Refresh All.

Step 6: Disable and Re-enable Bank Feeds

Disabling and then re-enabling bank feeds can help reset the connection.

1. Open QuickBooks.
2. Go to the Banking menu.
3. Select the account with the error.
4. Click on Deactivate All Online Services.
5. Restart QuickBooks.
6. Re-enable bank feeds by going to Banking, Bank Feeds Center, and clicking Set Up Bank Feeds for an Account.

Step 7: Check for Bank Maintenance

Your bank might be undergoing maintenance, causing temporary connection issues.

1. Log in to your bank’s website.
2. Check for any maintenance alerts or messages.
3. Wait for the maintenance to complete and try again.

Step 8: Contact QuickBooks Support

If the error persists after trying all the above steps, contact QuickBooks support for further assistance.

1. Go to the QuickBooks support page.
2. Select the relevant product and issue.
3. Follow the prompts to contact support.

Preventing QuickBooks Bank Error 185

Prevention is always better than cure. Here are some tips to prevent Error 185:

• Regularly update QuickBooks to the latest version.
• Ensure your bank account information in QuickBooks is accurate.
• Maintain a stable and reliable internet connection.
• Stay informed about any scheduled maintenance by your bank.
• Regularly refresh your bank feeds.

Conclusion

QuickBooks Error 185 can be a hassle, but it is often straightforward to resolve with the right steps. By completing additional authentication, verifying bank credentials, updating QuickBooks, and checking your internet connection, you can usually fix the issue quickly. If the problem persists, don’t hesitate to contact QuickBooks support for help. Regular maintenance and updates can help prevent this error from occurring in the future, ensuring a smooth and efficient banking experience with QuickBooks.

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