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QuickBooks Error 3371 is a licensing-related error that usually occurs when QuickBooks Desktop fails to load or validate license information. This error most commonly appears when installing QuickBooks, opening the software after a system crash, upgrading Windows, or restoring QuickBooks from a backup.
QuickBooks Error 3371 is a licensing-related error that usually occurs when QuickBooks Desktop fails to load or validate license information. This error most commonly appears when installing QuickBooks, opening the software after a system crash, upgrading Windows, or restoring QuickBooks from a backup.
QuickBooks Error 3371 happens when QuickBooks is unable to read license data stored in system files. These files are required to verify that your QuickBooks installation is valid. If they are missing, damaged, or blocked, QuickBooks cannot start.
You may experience the following symptoms when QuickBooks Error 3371 occurs:
QuickBooks fails to open
Error message appears during startup
QuickBooks crashes immediately after launch
License information is not recognized
System becomes slow or unresponsive
These signs indicate that QuickBooks cannot access or validate its license files.
Understanding the causes helps apply the correct fix. Common reasons include:
Corrupted or missing entitlement files
Damaged MSXML component
Incomplete or failed Windows updates
Improper QuickBooks installation
Antivirus or firewall blocking QuickBooks files
System crash or improper shutdown
Migrating QuickBooks to a new computer incorrectly
Corrupted entitlement files are the primary cause of QuickBooks Error 3371.
Close QuickBooks
Press Windows + R
Type:
C:\ProgramData\Intuit\Entitlement Client\v8
Press Enter
Delete the file:
EntitlementDataStore.ecml
Restart your computer
Open QuickBooks and re-enter your license details
QuickBooks will automatically recreate the file.
Permission issues can prevent license files from loading.
Close QuickBooks
Right-click the QuickBooks Desktop icon
Select Run as Administrator
Check if QuickBooks Error 3371 is resolved
MSXML is required for QuickBooks licensing.
Press Windows + R
Type:
appwiz.cpl
Press Enter
Look for MSXML 6.0
If missing, download and install it from Microsoft
Restart your system
Open QuickBooks
Repairing MSXML often fixes QuickBooks Error 3371.
Outdated Windows files can block QuickBooks licensing services.
Press Windows + I
Go to Update & Security
Click Check for updates
Install all available updates
Restart your computer
QuickBooks Tool Hub helps fix installation and licensing issues.
Download QuickBooks Tool Hub
Install and open it
Go to Installation Issues
Click QuickBooks Install Diagnostic Tool
Let the tool run
Restart your system
This tool resolves many cases of QuickBooks Error 3371 automatically.
Security software may block QuickBooks license files.
Temporarily disable antivirus/firewall
Open QuickBooks
If QuickBooks opens successfully:
Add QuickBooks to exclusions
Re-enable antivirus
Always turn protection back on after testing.
If other methods fail, a clean install helps remove corrupted files.
Open QuickBooks Tool Hub
Select Installation Issues
Click Clean Install Tool
Reinstall QuickBooks
Activate using your license key
A clean install ensures fresh license files and often fixes QuickBooks Error 3371.
Incorrect date and time can interfere with license validation.
Right-click the clock on the taskbar
Select Adjust date/time
Enable Set time automatically
Restart QuickBooks
QuickBooks Error 3371 is caused by damaged or missing license files, corrupted MSXML components, outdated Windows updates, or blocked permissions.
No, QuickBooks Error 3371 does not damage your accounting data. It only prevents QuickBooks from opening.
Yes, most users fix QuickBooks Error 3371 by deleting entitlement files or repairing MSXML without reinstalling QuickBooks.
Yes, missing or incomplete Windows updates can trigger QuickBooks Error 3371.
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“Fast and simple to use. Great experience!” – Lex
“Fast and simple to use. Great experience!” – Lex