How to Fix QuickBooks Error 106

QuickBooks is a powerful accounting tool that helps businesses manage their financial tasks efficiently. However, like any software, it can sometimes run into errors that can disrupt your workflow. One common issue is QuickBooks Error 106, which occurs when there’s a problem with your bank account, such as it being closed or no longer available. This guide will walk you through understanding QuickBooks Error 106 and provide detailed steps to resolve it.

What is QuickBooks Error 106?

QuickBooks Error 106 typically occurs when QuickBooks is unable to find your bank account on the bank’s website. This can happen if the account has been closed, renamed, or is otherwise inaccessible. This error prevents QuickBooks from downloading transactions and updating your account, which can be a significant inconvenience.

Read More: QuickBooks Error H303

Causes of QuickBooks Error 106

Several factors can trigger QuickBooks Error 106, including:

1. Closed or Inactive Bank Account: QuickBooks cannot access a bank account that has been closed or is no longer active.
2. Bank Account Renamed: If your bank has changed the account name, QuickBooks might not recognize it.
3. Bank’s Website Issues: Technical problems or maintenance on the bank’s website can also lead to this error.
4. Outdated QuickBooks Version: Running an outdated version of QuickBooks can cause compatibility issues with your bank.
5. Incorrect Bank Login Credentials: Using incorrect login credentials for your bank account can prevent QuickBooks from accessing it.

Symptoms of QuickBooks Error 106

When encountering QuickBooks Error 106, you may notice the following symptoms:

• QuickBooks fails to download or update bank transactions.
• You receive an error message stating, “Error 106: Unable to locate the account on the bank’s website.”
• QuickBooks prompts you to update or verify your bank account details.

Related Post: QuickBooks Error 1603

Steps to Fix QuickBooks Error 106

Here’s a step-by-step guide to resolving QuickBooks Error 106:

Step 1: Verify Your Bank Account Status

The first step is to ensure that your bank account is still active and accessible.

1. Log into your bank’s website.
2. Use your bank’s online banking portal to check the status of your account.
3. Verify that the account is active and not closed or renamed.
4. Look for any notifications or messages from your bank regarding changes to your account status.
5. If the account is closed or renamed, update your bank details in QuickBooks accordingly.
6. This may involve adding a new account or updating the existing one with the correct information.

Step 2: Update Bank Login Credentials in QuickBooks

Ensure that you are using the correct login credentials for your bank account in QuickBooks.

1. Open QuickBooks and go to the Banking tab.
2. This tab is where you manage your linked bank accounts.
3. Select the bank account causing the issue.
4. Click on the account to view its details.
5. Click on the Edit (pencil) icon to update your login credentials.
6. Enter the correct username and password for your bank account.
7. Save the changes and attempt to connect the account again.

Step 3: Check for Bank Website Issues

Sometimes, the issue might be with your bank’s website rather than QuickBooks.

1. Log into your bank’s website directly.
2. Ensure there are no ongoing maintenance or technical issues.
3. If there are issues, wait until they are resolved and try connecting again.
4. Banks often perform maintenance during off-hours, so check back later.

Step 4: Update QuickBooks

Keeping QuickBooks updated ensures it remains compatible with your bank’s systems.

1. Open QuickBooks and go to the Help menu.
2. Located at the top of the QuickBooks window.
3. Select Update QuickBooks Desktop.
4. This option allows you to check for and install updates.
5. Click on Update Now and then select Get Updates.
6. QuickBooks will download and install the latest updates.
7. Restart QuickBooks after the Update completes.

Step 5: Disconnect and Reconnect Your Bank Account

Disconnecting and then reconnecting your bank account can help resolve Error 106.

1. Go to the Banking tab in QuickBooks.
2. This is where you manage your linked accounts.
3. Select the bank account causing the issue.
4. Click on the account to view its details.
5. Click on the Edit (pencil) icon and then select Disconnect this account when saving.
6. This will disconnect the account from QuickBooks.
7. Save the changes and close QuickBooks.
8. Restart QuickBooks to ensure the changes take effect.
9. Reconnect your bank account by adding it again in QuickBooks.
10. Enter the login credentials and follow the prompts to link the account.

Step 6: Use the QuickBooks Tool Hub

QuickBooks Tool Hub can help resolve common errors, including Error 106.

1. Download QuickBooks Tool Hub from the official Intuit website.
2. Ensure you get it from a trusted source.
3. Install the Tool Hub by following the on-screen instructions.
4. The installation process is straightforward.
5. Open the Tool Hub and select the Program Problems tab.
6. This tab contains tools for diagnosing and fixing program issues.
7. Click on QuickBooks Program Diagnostic Tool and let it run.
8. The tool will automatically detect and fix issues.
9. Restart QuickBooks once the tool completes the diagnostic.

Step 7: Contact QuickBooks Support

If none of the above steps work, contacting QuickBooks support for further assistance might be necessary.

1. Open QuickBooks and go to the Help menu.
2. This menu provides options for support.
3. Select Contact Us.
4. This will guide you to QuickBooks support options.
5. Explain the issue and follow the instructions provided by the support team.
6. They may offer additional solutions or steps to resolve the error.

Preventing QuickBooks Error 106

To prevent QuickBooks Error 106 from occurring in the future, consider these best practices:

• Regularly Check Bank Account Status: Ensure your bank account is active and hasn’t been closed or renamed.
• Keep QuickBooks Updated: Regularly update QuickBooks to maintain compatibility with your bank’s systems.
• Monitor Bank Website Issues: Stay informed about any maintenance or technical issues with your bank’s website.
• Verify Bank Credentials: Ensure you always use the correct login credentials for your bank account.

Conclusion

QuickBooks error code 106 can be a significant inconvenience, but with the right steps, you can resolve it quickly and get back to managing your finances efficiently. By verifying your bank account status, updating your bank login credentials, checking for bank website issues, and keeping QuickBooks updated, you can fix the error and prevent it from occurring in the future. If the problem persists, don’t hesitate to reach out to QuickBooks support for further assistance.

FAQs: How to Fix QuickBooks Error 106

What is QuickBooks Error 106?

QuickBooks Error 106 occurs when QuickBooks cannot locate your bank account on the bank’s website. This typically happens if the account is closed, renamed, or otherwise inaccessible. The error prevents QuickBooks from downloading transactions and updating your account information.

What causes QuickBooks Error 106?

Several factors can trigger QuickBooks Error 106, including:

• Closed or Inactive Bank Account: QuickBooks cannot access a bank account that has been closed or is no longer active.
• Renamed Bank Account: If your bank account name has been changed, QuickBooks might not recognize it.
• Bank’s Website Issues: Technical problems or maintenance on your bank’s website can lead to this error.
• Outdated QuickBooks Version: Using an outdated version of QuickBooks can cause compatibility issues with your bank.
• Incorrect Bank Login Credentials: Incorrect login credentials for your bank account can prevent QuickBooks from accessing it.

How do I verify the status of my bank account?

To verify the status of your bank account:

1. Log into your bank’s website.
   • Use your bank’s online banking portal to check your account status.
2. Ensure the account is active and not closed or renamed.
   • Look for any messages or notifications from your bank regarding changes to your account.
3. Update your bank details in QuickBooks if the account is closed or renamed.
   • This may involve adding a new account or updating the existing one with the correct information.

How can I update my bank login credentials in QuickBooks?

Updating your bank login credentials in QuickBooks involves the following steps:

1. Open QuickBooks and go to the Banking tab.
   • This tab is used to manage your linked bank accounts.
2. Select the bank account causing the issue.
   • Click on the account to view its details.
3. Click on the Edit (pencil) icon to update your login credentials.
   • Enter the correct username and password for your bank account.
4. Save the changes and try connecting the account again.
   • This ensures that QuickBooks uses the correct credentials.

How do I check for bank website issues?

To check if there are issues with your bank’s website:

1. Log into your bank’s website directly.
   • Use your web browser to access the bank’s online portal.
2. Verify there are no ongoing maintenance or technical issues.
   • Look for any alerts or messages indicating website problems.
3. If there are issues, wait until they are resolved and try connecting again.
   • Maintenance usually occurs during off-hours, so check back later.

How do I update QuickBooks to the latest version?

Updating QuickBooks to the latest version involves the following steps:

1. Open QuickBooks and go to the Help menu.
   • Located at the top of the QuickBooks window.
2. Select Update QuickBooks Desktop.
   • This option allows you to check for and install updates.
3. Click on Update Now and then select Get Updates.
   • QuickBooks will download and install the latest updates.
4. Restart QuickBooks after the Update completes.
   • This ensures all updates are applied correctly.

How do I disconnect and reconnect my bank account in QuickBooks?

To disconnect and reconnect your bank account:

1. Go to the Banking tab in QuickBooks.
   • This is where you manage your linked accounts.
2. Select the bank account causing the issue.
   • Click on the account to view its details.
3. Click on the Edit (pencil) icon and then select Disconnect this account when saving.
   • This will disconnect the account from QuickBooks.
4. Save the changes and close QuickBooks.
   • Restart QuickBooks to ensure the changes take effect.
5. Reconnect your bank account by adding it again in QuickBooks.
   • Enter the login credentials and follow the prompts to link the account.

How do I use QuickBooks Tool Hub to fix common errors?

QuickBooks Tool Hub can help resolve common QuickBooks errors:

1. Download QuickBooks Tool Hub from the official Intuit website.
   • Ensure you get it from a trusted source.
2. Install the Tool Hub by following the on-screen instructions.
   • The installation process is straightforward.
3. Open the Tool Hub and select the Program Problems tab.
   • This tab contains tools for diagnosing and fixing program issues.
4. Click on QuickBooks Program Diagnostic Tool and let it run.
   • The tool will automatically detect and fix issues.
5. Restart QuickBooks once the tool completes the diagnostic.
   • Restarting ensures the diagnostic changes take effect.

What should I do if I need to do something other than the above steps work?

If none of the above steps work, contacting QuickBooks support for further assistance might be necessary:

1. Open QuickBooks and go to the Help menu.
   • This menu provides options for support.
2. Select Contact Us.
   • This will guide you to QuickBooks support options.
3. Explain the issue and follow the instructions provided by the support team.
   • They may offer additional solutions or steps to resolve the error.

How can I prevent QuickBooks Error 106 in the future?

To minimize the chances of encountering QuickBooks Error 106 in the future:

• Regularly Check Bank Account Status: Ensure your bank account is active and hasn’t been closed or renamed.
• Keep QuickBooks Updated: Regularly update QuickBooks to maintain compatibility with your bank’s systems.
• Monitor Bank Website Issues: Stay informed about any maintenance or technical issues with your bank’s website.
• Verify Bank Credentials: Ensure you always use the correct login credentials for your bank account.